Welcome to
My FM Big Deals
FAQ's
This page is designed to answer some questions you may have regarding the MyFM Big Deals Store.
o What is The Big Deals Online Store?
Simply put, the Big Deals Online store is a way for you to save money on items or services you buy retail all the time. But you won't pay retail with The Big Deals site and you can feel warm and fuzzy for supporting your local area businesses! We offer goods and services from local businesses at a deep discount to you. Typically 20-40%. All you have to do is buy a gift certificate through the Big Deals site and save, save, save! And you can save a number of ways, both online and off-line.
o How do I make a purchase?
Locate the item(s) that you would like to buy and place them in the shopping cart. When you are finished shopping click on the checkout button located on the shopping cart page. If you have made purchases before, now would be the time to sign in. Otherwise, enter in your personal information and continue. There are a couple of payment options for you to choose from.
o I'm concerned about giving my credit card on the internet!
We use a secure server and encryption software to keep your credit card information secure.
o How is my privacy protected?
We will not give or sell your personal information to third parties. No selling lists. No spam. We may from time to time send you information about the Big Deals store specials or alert you to specials. But if you don't want these updates, simply let us know and we\\\'ll take you off our email list.
o How much is shipping and handling?
Shipping and handling is $1 per order.
o When will my certificates arrive at my mailbox?
We will process all orders before the end of the business day following your online transaction. If you choose to have your certificates mailed, you should see them in your mailbox within the next four business days from date of purchase. If you do not receive them within that time frame, please contact us. If you need your certificates earlier than that, please consider picking up your certificates at our office.
o What is your return policy?
Due to the discounted prices of our offerings we do not allow items to be returned. All sales are final so be certain of your purchase before you buy.
We do not make refunds on orders after payment for your certificates are made. Once a credit card transaction online, or a cash transaction at our business office is made, there will be no refunds.
o What happens if I don't use my entire gift certificate amount?
Please use your gift certificate in one visit. Businesses do not give change or credit for unused gift certificate values.
o How long do I have to use my certificates?
There are no expiration dates on our Big Deals certificates, unless otherwise noted.
o My password does not work. What now?
If your email address is on file you can have your password emailed to you by using the password\\\" class=\\\"redactor-linkify-object\\\">https://beta-admin.bigdealsmedia.net/%22/%22/%22/%... assistance tool.
o How long does it take to get purchased items?
If you made a purchase using a credit card, your items will be mailed within 1-2 days. If you made a purchase over the weekend your items will be mailed within 1-2 business days. If you decide to pay by mailing in a check, your items will be shipped when we receive your payment. Certain situations may cause a delay in your shipment.
o Can I print items from my computer?
No, all purchases will be mailed to you within 1-2 business days unless the particular item is eligible for digital redemption.